Production Assignment

Dhawal Singh H11015 Production Management: Comprehensive Assignment 1.0) Service Operation : pizza Delivery Methodology Used : The service operation I exact chosen to describe is the pizza address process. To originate a practical perspective of this process, I visited the Dominoes pizza release where I observed the various processes knotty in the delivery mechanism. To describe this process I will treat the Pizza outlet as a shop floor. Shop groundwork Layout Shelf containing clams samples Soft Drink vending machine baking hot area Washroom Packaging area delivery shelf Service hunting lodge and node invoicing Gate Customer lounge Electronic display Dhawal Singh H11015 a) Process The process involved to prepare and deliver the pizza follows a chronological age Order Placing 1) Customer visits the outlet and picks the leaflet containing the menu. He customizes his high society by choosing from the various varieties of pizzas available. Upon cursory glance I came crossways 25 varieties of pizzas available (both veg and non veg). The customer has a choice of customizing his ordinate by choosing his/her preferred toppings. He can also cull a combo offer which offers a soft racket or a chocolate cake with the pizza at reduced prices.

The customer can also avail a discount coupon which he might have accepted in precious visits to the outlet. 2) After choosing his option, customer queues up at the service coiffure counter and places his/her order. He makes the payment and receives an explanation containing the order number as well as his bill. 3) The counter person feeds the order details in the software and the places the order in the waiting queue. He also assigns the waiting prison term to the customer. Pizza Preparation Process 1) The rolled dough of an catch size is chosen from the shelf containing the dough samples 2) The unprepared dough is rolled and a cutting machine is used to get the crust of an appropriate shape 3) The baking area contains a series of... If you want to get a full essay, order it on our website: Orderessay

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